Travellers with neck pain issues,are advised not to travel in ECC(unless it is unavoidable)Seat head rest is uncomfortable and will aggravate the problem,though if you are travelling upto Bangalore only. This is my personal experience and have made a pgportal grievance also([/blog/post/829261)|
/blog/post/829261)].It is another matter,that I received the standard template reply,justifying the seat headrest design!
Seats in CC are ok.