Passengers traveling on trains operated by the Jabalpur Rail Division are facing a serious issue of unsanitary conditions, with cockroaches and bedbugs infesting coaches. Passengers are reporting the presence of these pests in the coaches, berths, and bathrooms, despite repeated complaints. The situation has become so severe that travelers are forced...
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to endure the discomfort of sharing their journeys with these insects. While the Mechanical Department has contracted out the cleaning of the coaches and pest control, the effectiveness of these services is questionable as the problem persists. A recent incident involving a passenger traveling from Gwalior to Jabalpur on the Gondwana Express highlights the lack of response from authorities. Despite registering complaints through various channels, including the 139 helpline and the Rail Madad app, the passenger was unable to receive assistance. The Division's DRM has also been unresponsive to queries regarding the issue. This lack of action from the authorities has led to escalating complaints from passengers, who are resorting to filing grievances directly with the Railway Minister, Railway Board Chairman, and the Prime Minister's Office. The article highlights the severity of the situation and the lack of accountability from the Jabalpur Rail Division.