I travelled a week back and had a nightmarish experience. Train was rescheduled by 2 hours and reached banaras 13 hours late. All my appointments got cancelled. There was no food and water and the staff was helpless. Whenever it reached a station, there was a fight among passengers at the station vendors. I had kids with me and god only knows how we managed. The only good thing was that the coach was cleaned from time to time and patrolling by RPF staff.