Today i approached PRS ticket counter for my travel from KCVL to TJ - the plan is first leg of my journey is from KCVL to ERS by 16316 and second leg of my journey from ERS to TJ by 16188..the staff said it is not possible to give tickets from KCVL to ERS due to some restriction and second leg journey is permissible..Can any 1 explain why i am not given journey ticket from KCVL ? if i have to complain where can i ?