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News Entry# 574280
Yesterday (22:49) Sonpur Railway Division Reports Efficient Resolution of 26,541 Complaints
Entry# 6221982   
  Past Edits
Oct 17 2024 (22:49)
Station Tag: Sonpur Junction/SEE added by AdittyaaSharma^~/1421836

Oct 17 2024 (22:49)
Station Tag: Muzaffarpur Junction/MFP added by AdittyaaSharma^~/1421836
साढ़े पांच माह में रेल मदद एप पर मिलीं 26 हजार शिकायतें

The Sonpur Railway Division received 26,541 complaints on the Rail Madad app/portal between April 1st and October 15th, 2024. The average response time is 3 minutes, and 100% of the complaints were resolved within 65 minutes. The division also received 11,544 feedback from passengers. The Rail Madad platform is a multilingual...
more...
real-time grievance redressal portal integrated with the 139 helpline number. It aims to address passenger concerns and complaints. The Sonpur division sees an average of 185,000 passengers daily.

Sonpur Rail Mandal ke Rail Madad app/portal pe 1 April se 15 October 2024 ke beech 26,541 complaints aayi hain. Inka average response time 3 minute hai, aur 65 minute mein 100% resolve ho gaya. Sonpur Mandal ko Rail Madad portal pe 11,544 feedback bhi mila. Rail Madad...
more...
platform ek multilingual real-time grievance redressal portal hai, jo 139 helpline number ke saath integrated hai. Sonpur Mandal mein har din average 1 lakh 85 hazaar passengers travel karte hain.
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