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News Entry# 551672
May 10 (19:21) Southern Railway to Train Employees in Regional Languages to Bridge Communication Gap
Entry# 6059356   
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Southern Railway to teach regional language to staff from other States

Southern Railway is implementing a new policy to improve communication between staff and passengers. This is in response to complaints about staff not being able to speak the local language, leading to misunderstandings and arguments. The policy will require employees from other states to learn the local language of Tamil, Malayalam,...
more...
Telugu, or Kannada, depending on their assigned division. This will be done through training modules incorporated into both induction and refresher programs. The railway is also encouraging the use of the 'Bhasha Sangam' mobile app for language learning. The policy addresses communication issues that can arise during both interactions with passengers and internal communications, highlighting the importance of a common language for safety and efficiency.

Southern Railway ne ek nayi policy launch ki hai jisse staff aur passengers ke beech communication gap ko bridge kiya ja sake. Ye step kuchh staff ki local language nahi aane ki wajah se hone wali complaints aur arguments ko dekhte hue liya gaya hai. Is policy mein dusre states ke...
more...
employees ko Tamil, Malayalam, Telugu ya Kannada jaisi local language seekhni hogi, jo unki division ke upar depend karega. Ye training module induction aur refresher programs mein shamil ki jaayengi. Railway 'Bhasha Sangam' mobile app ka use bhi karne ko promote kar raha hai language learning ke liye. Ye policy passengers ke saath baat karne ke samay aane wali communication problems aur internal communication dono ko handle karti hai, aur ye bataati hai ki safety and efficiency ke liye ek common language kitna important hai.
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