I WANT TO HARDLY SAY THAT TRAIN NO. 12919/12920 (MALWA EXPRESS) IS DAILY MADE LATE FROM ITS SHEDULE TIME AS IT IS ONLY A SINGLE TRAIN FROM WESTERN INDORE TO NORTHERN JAMMU TAWI BUT THIS TRAIN IS ALWAYS MADE LATE. I HAD WROTED THE LETTER SOO MANY TIMES SO THAT THE MINISTRY OF RAILWAYS FROM NORTHERN, WEST CENTRAL. CENTRAL AND WESTERN RAILWAYS TAKE SOME ACTION REGARDING IT BUT I THINK NO EFFORT HAD BEEN MADE TILL NOW. NOW A DAYS FROM LAST 1 MONTH TRAIN IS DAILY RUNNING LATE FROM ITS STARTING STATION JAMMU TAWI ITSELF DUE TO WHICH THE PASSENGERS WAITING AT OTHER STATIONS SUFFERS A LOT IN THE HOPE FOR THE ARRIVAL OF THE TRAIN. LAST TIME I HAD ALSO POSTED THE LETTER BUT IT WAS WRITTEN THAT IT MAY BE DUE TO SOME CAUSES BUT IN MY OPENION A TRAINS GET LATE SOMETIMES ON THE HAPPENING OF SOME...
more... EVENT SUCH AS ACCIDENT, GRID FAILURE, SIGNAL NOT WORKING ETC BUT DAILY IT IS IMPOSSIBLE THAT THE CAUSE OCCURS AND ONLY THIS TRAIN IS MADE LATE ONLY. REST ALL OTHER TRAINS RUN ON THEIR SHEDULE TIME. A PROBLEM CAN HAPPEN ONE OR TWO TIMES BUT NOT REGULARLY. THE TRAIN NUMBER 11057/11058 (AMRITSAR - DADAR EXPRESS) WHO RUNS BEYOND THE MALWA EXPRESS BUT THIS TRAIN NEVER GOT LATE AND ALWAYS REAHCES ITS EVERY STATION ON ITS SHEDULE TIME. ALL OTHER TRAIN PASSING THROUGH CENTRAL AND WEST CENTRAL RAILWAY NETWORK SUCH AS SWARAJ EXPRESS, PASCHIM EXPRESS, GOLDEN TEMPLE MAIL, SARVODAYA EXPRESS, BHOPAL SHATABDI, AMRITSAR - DADAR EXPRESS, CHATTISGARH EXPRESS, ETC.... RUNS ON THEIR SHEDULE TIME BUT MALWA EXPRESS IS GETTING DAILY LATE......WHY? WHY? WHY?
THE RAILWAY HASN'T PUTTED THEIR CONCERNED EFFORTS TO REACH THEIR MOTIVE OF " SERVING CUSTOEMR WOTH SMILE...."
I ONCE AGAIN REQUEST THE RAILWAY TO MAKE THE CONCERNED EFFORTS, MAKE THE TRAINS ON THEIR SHEDULE TIME, PROVIDE BETTER SERVICES TO THE PEOPLE, DON'T GIVE ANY CHANCE FOR THE PEOPLE TO LODGE A COMPLAINT......
THROUGH THIS I GURANTTEE THAT RAILWAYS WILL BECOME ONE OF THE BEST MODE OF TRANSPORTATION FOR PEOPLE IN INDIA.
THANKS AND REGARDS
PRASHANT LAKHOTIA.